Objectives:

·      Participants will be able to define the three components of staging

·      Participants will understand the Relationship Continuum of a practice

·      Participants will know and understand the 3C's of a Practice

·      Participants will know and understand the 3S's of Experience

 Have you ever noticed that sometimes the behavior of staff, and even of doctor, doesn't always send the desired message?  If you have ever been to a Disney theme park, you know that the service provided is second to none.  Many authors have referred to the Disney Corporation as one of the top service examples in the world. 

Want to know how they do it?  Better yet, want to train your staff how to do it?  We know from experience that properly trained staff can provide exceptional service to your patients.  This 1 hour Lunch & Learn seminar will provide you and your staff a look at how Disney trains their staff, and what you can expect from yours.