One of the most FRUSTRATING parts of dentistry is patients with needed work not saying yes to treatment and collecting payment.
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This is your opportunity to harness decades of experience. Your teacher is Travis Frederickson (author of From Disney to Dentistry) and Laurie Serratos, a master dental administrator.
Education is the process that begins to help staff learn WHY they are doing something; how they fit into the bigger picture. We know that when Purpose is understood, a much higher level of critical thinking occurs.
Understanding Purpose is critical, but attaining skills and practicing those skills while being Coached is where learning and success happen.
Education and Training are good. Accountability lets you know if it actually worked! We listen to your calls and let staff know how you are doing with what you've learned.
Education, Training and Accountability exist for a single reason, RESULTS. We teach you to get Results and monitor to be sure it happens.
Mr. Travis A Frederickson & Laurie Serratos
With decades of experience, Travis will share the lessons and Laurie will be your coach. Â